ISB offers precises and immediate answers
Mr Heraut, company owner, would you please tell us what your company does?
France Transmission Service was founded in 1994 and has been a model in the rotary sector and industrial power transmission in the south of France for the last 30 years. The company supplies industrial components and power transmission such as chains and transmission belts, providing solutions and technical support. Thanks to the opening of numerous stores and the partnership with “Tima”, which started in 2018, we can now count on seven branches in the Rhône-Alpes region and in the Bourgogne region. Our goal is to assist customers to develop their activities through the support of our group of technicians/sellers, also thanks to the large stock availability we have.
What is your flagship product?
Our best-selling product is the bearing: from the smallest ball bearing for rollers to the largest roller bearing for horizontal directional drilling machines. France Transmission Service provides as well all types of roller bearings, self-aligning bearing units, ball bearings, self-lubricated bearings, accessories, sleeves and washers. We are loyal suppliers to a large customer base, including manufacturers, distributors and authorised repairers. Our customers are very demanding, which is why being able to rely on a wide range of quality products, a large stock availability and fast service is essential.
When and why did the partnership with ISB start?
When we founded our company, we also started looking for a partner that would allow the introduction of a brand with top quality products and a large stock availability. ISB has met these requirements right from the start, which is why our partnership with the Green Brand has lasted for over 20 years. Our longterm collaboration is based on a trusting.
What are the “pluses” of this partnership with ISB?
The possibility of offering high quality branded products is what we really appreciate about the Green Brand: ISB products are indeed comparable to primary branded items as they are top quality products and have a very competitive price.
For many years now, our customers have known and used ISB products and have never experienced quality issues or supply difficulties. The opportunity to work with a technical sales team which is very reactive and aware of our daily needs scores another point for ISB. We are pleased to use ISB – B2B portal as we think it is an excellent tool to provide customers with a clear and quick response.
What are your plans for the future?
Our future goals include a continuous development of our partnership with ISB and the strengthening of the Green Brand presence among our customers with new products such as slewing bearings.